At smjl, your privacy is taken seriously. This Privacy Policy explains exactly what data we collect when you play on our platform, how we use that data, and what rights you have as a Filipino player. Reading through this page will give you a clear, honest picture of how your information is handled.
When you create an account on smjl, we collect the personal information you provide directly — including your full name, date of birth, email address, and mobile number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old, and ensure that your account belongs to a real person in the Philippines. When you make deposits or request withdrawals in Philippine pesos, we also collect the payment details necessary to process those transactions through our supported payment partners — we do not store full card numbers or sensitive banking credentials on our servers. As you use the platform, we automatically collect technical data such as your device type, operating system, browser, and IP address; this helps us keep the platform secure, detect unusual activity, and improve performance for Filipino users on both mobile and desktop. We may also collect information about your gameplay activity, including betting history and session duration, for the purposes of account management, responsible gaming monitoring, and personalising your experience on the platform.
The data we collect is used primarily to operate your account, process your PHP transactions, provide customer support, and send you communications related to your activity on smjl — such as account confirmations, security alerts, and promotional offers you have opted into. We use your gameplay data to monitor for signs of problem gambling and to apply responsible gaming tools where appropriate; this is a core part of how we protect Filipino players on our platform. Your personal information is not sold to third parties under any circumstances. We may share data with trusted service providers who help us run the platform — such as payment processors, identity verification partners, and fraud detection services — but these partners are contractually required to handle your data securely and only for the specific purposes we authorise. In cases where we are legally required to disclose information to regulatory authorities or law enforcement agencies in the Philippines, we will comply with those legal obligations. If you receive marketing emails from us and no longer want them, you can opt out at any time by updating your communication preferences in your account settings after login.
As a Filipino player on smjl, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to ask us to delete your data in circumstances where it is no longer required for legal or operational purposes. You can request a copy of your account data or ask us to stop using your information for direct marketing at any time by contacting our support team through the details available in your account dashboard. We will respond to data requests within a reasonable timeframe and will always explain our decision clearly if a request cannot be fulfilled due to legal or regulatory requirements. Your account data is retained for as long as your account remains active and for a period after closure as required by applicable Philippine regulations and our internal compliance obligations. We take reasonable technical and organisational steps to keep your data secure, including encryption of data in transit and access controls that limit who within our team can view personal account information. If you have any questions about this Privacy Policy or how your data is handled, please visit our FAQ page for more guidance or reach out through the support channel available after you log in.
Your personal information is never sold or rented to any third party, ever.
All data in transit is encrypted. Your login and payment details are protected.
Request a copy, correction, or deletion of your data anytime via support.
Unsubscribe from marketing emails at any time through your account settings.
Check our FAQ for quick answers, or log in to manage your data preferences directly from your account. New to smjl? Join thousands of Filipino players and experience a platform that puts your security first.